Tuesday, 9 September 2014

Patient Partnership Group blog - September

Trish Cargill ,Chair of the Trust’s Patient Partnership Group, writes:

The Patient Partnership Group (or PPG for short) has an important role to play at NUH. It’s members are patients and staff who come together monthly to offer a view on Trust issues.

This month working together with staff we have:

• Heard from Carillion – the Trust’s new provider of Estates and Facilities – about the work they are doing to further improve services for patients and developments since the new contract started in July. This includes trialling a new breakfast trolley, new meal service on Children’s Oncology wards and piloting the use of mobile devices at the bedside for patients to order their meals

• Produced some easy to understand carer definitions to help staff identify carers so that in turn, they can be better supported